|
Your Leader in Certified Coach Training |
|
Certified Coaches federation |
|
On the Move! The Certified Coaches Federation and the Healthy Wealthy and Wise Corporation have been growing at such a fast pace that we needed more room! After the flurry of packing and unpacking, fresh paint and some personal touches, our offices are now set up in their new location and we are enjoying our new larger space. Many thanks to so many of you who sent words of encouragement and congratulations during this very busy time!
|
|
“One’s philosophy is not best expressed in words; it is expressed in the choices one makes. In the long run, we shape our lives and we shape ourselves. The process never ends until we die. And, the choices we make are ultimately our own responsibility.”
~Eleanor Roosevelt |
|
“A powerful course with simple processes that engage clients in the coaching model. What I liked most, was that the barrier to entering into a coaching relationship was so low, that it is very easy to begin and develop a amazing and powerful result. Thanks for a great weekend!"
S.F. Counsellor |
|
Discover the missing piece of your |
|
CCF Definition of Coaching Coaching is a professional relationship that helps people break through their limitations to achieve extraordinary results in their lives, careers, businesses or organizations. The process of coaching encourages clients to deepen their learning, improve their performance, and enhance their quality of life through self-discovery and self-empowerment. In each meeting, the client chooses the focus of conversation, while the coach listens and contributes with observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client's progress by providing greater focus and awareness of choice. Coaching concentrates on discovering and clarifying goals, and eliciting strategies and solutions to get the client on track to achieve their future goals at a pace that is achievable for the client. CCF coaches recognize that results depend on the client's intentions, choices and actions as they are supported by the coach's efforts and application of the coaching process. |
|
Here is our new contact information: General Inquiries: Derrick Sweet, Chairman & CEO: Marsha Staton, COO: Mailing Address: Websites: www.HealthyWealthyandWise.com |
|
Contact Management:
What contact management system are you using? If your idea of contact management is a handful of index cards piled high on your desk, then it’s time for you step into the world of modern technology and increased efficiency!
The first step: Look at the big picture For a contact management system to work effectively, you need to be able to: Ø access your contacts and their information easily and quickly Ø organize your contacts into your preferred categories and groups (e.g., leads, prospects, clients) Ø Keep track of prospecting/follow-up strategies and results
The second step: Plan, Plan, Plan! Ø Plan who you’re going to contact. Who’s interested in what you have to offer? Who are your target groups/niches? Ø Plan your approach. How are you going to contact your prospects? Networking meetings, internet interest groups, introductory phone calls, letters, brochures, advertisements, etc. Ø Plan to follow up. After the initial contact with your prospect, what is your strategy for follow up?
The third step: Have all your ducks in a row When you make initial contact with your prospect, be prepared! For example, if your first contact is at a networking meeting, be sure to: Ø Bring loads of business cards to hand out to all of the people you meet Ø Carry your day timer so that you’re prepared to schedule appointments and calls (and have a place to hold the business cards of the people you meet and whose information you’ll input into your contact management system!) Ø Bring along any relevant literature - brochure, flyer, one-page information sheet - to give to interested prospects
If your first contact is by phone, be sure to: Ø Write out and rehearse a brief, informative voice mail message that contains who you are, what you’re offering that is of benefit to them, and your contact information. Be sure to speak clearly and deliberately when leaving crucial information such as your name and phone numbers Ø Speak in front of a mirror, standing up. When you stand and speak in front of a mirror, your energy increases and you are more likely to sound upbeat, personable and successful Ø Schedule another opportunity for you to contact them. When you speak directly to a prospect (rather than their voice mail), be sure to set up a follow up opportunity with them - an email with more information that you’ll send immediately after you speak, another phone call meeting , obtaining address information and permission to send out written information, etc.
If you’re contacting people via email (remember - no spamming!), be sure to: Ø Have their permission to contact them via email! Ø Plan and write out a brief, information-packed email making sure that you include effective “wonder word” and presuppositions (What are those? Read the Professional Growth article in this issue to find out!) Ø Make absolutely sure that you proof-read and spell check your document! Nothing looks more unprofessional than typos and bad grammar. Ø Please do not use email as your first form of contact! It’s too close to spamming and, besides, a phone or face-to-face meeting reflects your professionalism and intention to build relationships.
The fourth step: Embrace Technology! Spend some time to research and invest in a good quality, user-friendly contact management program. Good examples are: ACT!, Microsoft Outlook, etc. If you’re very keen, consider using an email broadcast program such as Constant Contact or an auto responder program that allows you to write and pre-schedule a series of follow up emails. Examples of auto responders are Get Response and AWeber.
The fifth step: Use It or Lose It! Now that you have a good contact management program, your results will only be successful if you actually use the program! Don’t rely on your memory for details - enter contact information, activities, meetings and results into your contact management program as you go through your day. Ø Enter as much contact information as your prospect/client feels comfortable giving you. This means work/home/cell phone numbers, fax numbers, websites, email addresses, mailing addresses, etc. Even make notes about personal information - spouse’s name, special interests and hobbies, etc. Ø Record notes and results from each contact activity - results of phone calls, meetings, email communication, etc. Ø Schedule a follow up reminder for that contact. If you are using a program such as ACT! or MS Outlook, you can schedule the program to remind you of meetings or tasks related to each prospect/client. For example, when you send an informational email to a prospect, schedule a day and time to follow up on the results of that communication.
Bonus Tip: Deliver value in every contact with your prospect or client. Remind them why they are taking the time to speak with you - what’s in it for them? |
|
"The training through the Certified Coaches Federation was invaluable! I not only walked away with amazing information on how to help others, but through the experiential exercises, I now have a clear road map on how to bring my own business to the next level. I completed the training feeling well informed, confident, highly motivated, and certain that I can help others feel empowered to live the life they've been dreaming of. Barbara Wainwright is an excellent instructor. She offered guidance, support, and a wealth of knowledge. Her energy and passion were contagious! Thanks again Barbara!" - AnnMarie, Seattle, WA |
|
"I wanted to thank you again for a fantastic weekend. I really enjoyed meeting everyone and learning some great tools that I will help me move forward. I know that we were all suppose to meet for more than one reason!! I would love to start the coaches mentoring program with you next week. I would like to go for it A.S.A.P. So there are no excuses or delays in trying to get to where I want to go. Thanks.... " |